In order for us to correctly assign and process your Bitcoin transaction, it is necessary to add your wallet including Extended Public Keys (XPUB, YPUB, ZPUB). This is the only way we can recognize which addresses really belong to your wallet.
Bitcoin transactions often consist of multiple Unspent Transaction Outputs (UTXOs), which may be assigned to different addresses within the same wallet. For regulatory reasons, we can only accept sales of addresses that you can prove you have control over. Therefore, we can only accept sales from wallets to which an XPUB has been added.
If you want to sell Bitcoin worth more than 999 EUR, you must also confirm your wallet. Otherwise the transaction will be automatically rejected.
If you want to use a wallet that you have not yet added or confirmed with Coinfinity, please follow the instructions in this article: Travel Rule and Wallet Confirmation
In the sale process, you will be asked to select the wallet from which you are sending the Bitcoin. Make sure that it is an already added wallet with a valid Extended Public Key. You can edit your wallets or add new ones at any time under “My wallets”.
As soon as your Bitcoin transaction is received by us and has received several confirmations in the network, the sale will be completed and you will receive the EUR amount to your specified bank account as well as a confirmation email.